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Dundalk Street Surgery53 Dundalk StreetNewtownhamiltonNewry, BT35 0PBTel: (028) 3087 8204
ALL CONSULTATIONS BY APPOINTMENT ONLY
When phoning for an appointment please remember that this is a small family practice. We operate three telephone lines and our fax line and we have as many people as possible on duty to answer the phones, especially at peak times. However there is a limit to the number of calls we can handle. We recognise that you may have difficulty getting through or you may be put on hold if the receptionists are busy.
If phoning for an appointment, please be prepared to give some information about your problem to our staff - you do not have to give details, but they are trained to ask some questions which help us to plan our work and provide you with a good service.
You can click the link above to request an "advance appointment" by email.
When you send an email request you will usually be offered an appointment after next week.
(Please do not use this if you need an urgent appointment.)
9.00am - 11.30am Monday, Wednesday, Thursday and Friday
9.30am - 12.30pm and 1.30pm - 4.30pm9.00am - 2.30pm9.30am - 12.30pm
Please make any request for a home visit between 9am and 10.30am. This helps to plan the doctors’ work.
Details of the patient’s condtion must be given to the receptionist so that our doctors can assess the urgency of any visit.
Home visits must only be requested when the patient is medically unfit to attend the surgery.
Please note that home visits are no longer a routine part of modern medical practice. Because of pressures on all medical staff, visits can no longer be offered as in the past. There is also a view that it is better and safer to hold consultations in the surgery where there are proper facilities for examination, full records are available and there is backup from nurses and other staff if further tests or other procedures are required.
If it is not practical for a patient to attend the surgery a telephone consultation can be offered instead.
We try to be available to provide telephone advice to our patients. A doctor or nurse may speak to you if the receptionist is unable to answer your query.
Naturally we prefer that our surgeries are not interrupted, so we do not normally take calls when we are seeing patients.
Staff will advise you when best to ring.